Privacy Policy

Effective Date: December 1, 2024

Introduction

Google Maps Scraper ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Chrome Extension and related services.

By using Google Maps Scraper, you agree to the collection and use of information in accordance with this policy.

Information We Collect

1. Information You Provide Directly

When you use our Service, we may collect:

• Account Information: Email address, username when you create an account
• Payment Information: Processed securely through our payment provider (we do not store credit card details)
• Support Communications: Information you provide when contacting our support team
• Feedback: Any feedback, suggestions, or bug reports you submit

2. Information Collected Automatically

When you use the Extension, we automatically collect:

• Usage Data:
  • Number of searches performed
  • Features used within the Extension
  • Frequency of use
  • Error logs and crash reports
• Device Information:
  • Browser type and version
  • Operating system
  • Extension version
  • Language preferences

3. Information We Do NOT Collect

Important: We do NOT collect, store, or have access to:

• The actual business data you extract from Google Maps
• Your Google account credentials
• Your browsing history outside of the Extension's functionality
• Personal information from the businesses you search for

How We Use Your Information

We use the collected information to:

1. Provide and Maintain Service

   • Enable Extension functionality
   • Process transactions and send purchase confirmations
   • Manage your account and subscription

2. Improve Our Service

   • Analyze usage patterns to improve features
   • Fix bugs and technical issues
   • Develop new features based on user needs

3. Communicate With You

   • Send service-related notifications
   • Respond to support requests
   • Send updates about changes to our Service (with your consent)

4. Legal and Security

   • Comply with legal obligations
   • Enforce our Terms of Service
   • Protect against fraudulent or illegal activity

Data Storage and Security

Storage

• Your data is stored on secure servers with encryption at rest
• We use industry-standard security measures to protect your information
• Data is retained only as long as necessary to provide our Service

Security Measures

• SSL/TLS encryption for data transmission
• Regular security audits and updates
• Limited access to personal information (only authorized personnel)
• Secure password hashing using industry-standard algorithms

Data Location

• Our servers are located in the United States
• By using our Service, you consent to the transfer and processing of your data in the United States

Information Sharing and Disclosure

We do NOT sell, trade, or rent your personal information. We may share your information only in the following circumstances:

1. Service Providers

   • Payment processors for handling transactions
   • Analytics services to improve our product
   • Customer support tools to assist you better

2. Legal Requirements

   • When required by law or court order
   • To protect our rights, privacy, safety, or property
   • To investigate potential violations of our Terms of Service

3. Business Transfers

   • In the event of a merger, acquisition, or sale of assets
   • You will be notified of any change in ownership

4. With Your Consent

   • For any other purpose with your explicit consent

Your Rights and Choices

Access and Control

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your account and associated data
• Export your data in a machine-readable format
• Opt-out of marketing communications

How to Exercise Your Rights

Contact us at https://forms.gle/p5n1rDnwmrBWMQ3X6 to:

• Request a copy of your data
• Update or correct your information
• Delete your account
• Opt-out of communications

Browser Permissions

The Extension requires certain browser permissions to function:

• Active Tab: To extract data from Google Maps pages
• Storage: To save your preferences and settings locally
• Downloads: To export data to CSV/XLSX files

You can revoke these permissions at any time through your browser settings.

Cookies and Tracking

Extension Usage

• The Extension itself does not use cookies
• We use local storage to save your preferences and settings
• No third-party tracking scripts are included in the Extension

Website Usage

On our website (gmapsscraper.net), we use:

• Essential cookies for site functionality
• Analytics cookies to understand usage patterns (with your consent)
• You can control cookie preferences through your browser settings

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our Service, you consent to this transfer.

California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

To exercise these rights, contact us at https://forms.gle/p5n1rDnwmrBWMQ3X6

European Privacy Rights (GDPR)

If you are in the European Economic Area, you have additional rights:

• Legal Basis: We process your data based on consent or legitimate interests
• Data Portability: Right to receive your data in a structured format
• Right to Object: You can object to certain processing activities
• Right to Restrict: Request restriction of processing in certain circumstances
• Supervisory Authority: Right to lodge a complaint with your local data protection authority

Data Breach Notification

In the event of a data breach that may affect your personal information:

• We will notify affected users within 72 hours of discovery
• We will provide information about the breach and steps to protect yourself
• We will work with authorities as required by law

Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any information.

Data Protection Officer

For privacy-related inquiries, you can contact our Data Protection Officer at:

• Support Form: https://forms.gle/p5n1rDnwmrBWMQ3X6

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Support Form: https://forms.gle/p5n1rDnwmrBWMQ3X6

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By using Google Maps Scraper, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.